Siemens recalls Primus HI radiation therapy systems with specific software versions due to potential 10-20% radiation overdose risk. Affected units have listed serial numbers; contact for remedy.
Potential safety issue with the dose monitoring system safety interlocks which could result in a 10-20% overdose of radiation therapy.
Siemens is recalling Primus HI radiation therapy systems with certain software versions because the dose monitoring system might cause a 10-20% overdose of radiation. This could lead to serious health effects if the system malfunctions during treatment.
The dose monitoring system's safety interlocks may fail, causing the radiation therapy to exceed safe levels by 10-20%. This could result in unintended radiation exposure to patients during treatment.
Patients receiving radiation therapy and medical staff using the Primus HI systems are most at risk. The recall affects specific models with listed serial numbers.
Check if your Primus HI system has software versions 6, 7, 9, or 13. Look for the listed serial numbers in the recall notice.
Review your system's software version to see if it matches the recalled versions (6, 7, 9, or 13).
Reach out to Siemens Medical Solutions USA, Inc for guidance on next steps and potential remedies.
Software versions 6, 7, 9, and 13.
Check your system's serial number against the list provided in the recall notice.
The recall record does not specify a remedy.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1680-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1680-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
