Cardiac Assist recalls specific TandemHeart ProtekDuo Kit models (DL3) with serial numbers 00142562-00142967 due to assembly error causing failure to prime, which may lead to inadequate circulatory support.
Failure to prime due to an assembly error
Cardiac Assist is recalling specific TandemHeart ProtekDuo Kit models (DL3) with serial numbers starting with 00142562 to 00142967. These kits may not prime properly due to an assembly error, potentially causing inadequate circulatory support for patients needing temporary extracorporeal circulation.
The assembly error can cause the pump to fail to prime, meaning it won't properly circulate blood. This could lead to inadequate circulatory support for patients who rely on the device for temporary extracorporeal circulation.
Patients using the TandemHeart ProtekDuo Kit (DL3) for temporary circulatory support are most at risk. The recall applies to specific serial numbers listed in the notice.
Check if your TandemHeart ProtekDuo Kit (DL3) has a serial number from the list: 00142562 to 00142967. The product is used for temporary circulatory support with anticoagulant delivery.
Verify if your kit has a serial number from the list: 00142562 to 00142967.
The TandemHeart ProtekDuo Kit (DL3) with product number 5720-3118.
Due to an assembly error that can cause failure to prime, potentially leading to inadequate circulatory support.
Check if your kit has a serial number from the list: 00142562 to 00142967. If it does, contact Cardiac Assist for further instructions.
We’ve drafted a message you can send Cardiac Assist to request your refund or repair — edit it as you like.
Subject: Recall Z-1952-2020 — Cardiac Assist Cardiac Assist Hello, I own a Cardiac Assist that is covered by recall Z-1952-2020 from Cardiac Assist. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.