Ivoclar Vivadent recalls specific ceramic dental restorations that may crack during sintering, affecting users of IPS e.max ZirCAD CAD/CAM systems.
Restorations crack during the sintering process.
Ivoclar Vivadent is recalling certain ceramic dental restorations that can crack during the sintering process. This hazard could lead to restoration failure or injury if the crack causes a break in the dental restoration.
The ceramic restorations may crack during the sintering process, which is when the material is heated to fuse it into a final shape. This crack could cause the restoration to break, potentially leading to injury or the need for additional dental work.
Dentists and dental labs using the specific ceramic restorations for IPS e.max ZirCAD CAD/CAM systems. Those most at risk are users who have the product number 686193 or lot number Y48711.
Check for the product number 686193 or lot number Y48711 on the ceramic restorations. These items are intended for IPS e.max ZirCAD CAD/CAM dental technology systems.
Look for product number 686193 or lot number Y48711 on the ceramic restorations.
The ceramic restorations may crack during the sintering process, which could lead to failure or injury.
Check for product number 686193 or lot number Y48711. If you have these items, contact Ivoclar Vivadent for further instructions.
The recall states that restorations may crack during sintering, but it does not specify a risk of serious injury. The hazard level is low risk.
We’ve drafted a message you can send Ivoclar Vivadent to request your refund or repair — edit it as you like.
Subject: Recall Z-1837-2020 — Ivoclar Vivadent Ivoclar Vivadent Hello, I own a Ivoclar Vivadent that is covered by recall Z-1837-2020 from Ivoclar Vivadent. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.