Ivoclar Vivadent recalls IPS e.max ZirCAD CER/inLab LT A3 C17/5 ceramic dental restorations that crack during sintering. Affected units have specific product numbers and lot numbers.
Restorations crack during the sintering process.
Ivoclar Vivadent is recalling certain IPS e.max ZirCAD CER/inLab LT A3 C17/5 ceramic dental restorations because they can crack during the sintering process. This hazard could lead to failed restorations or dental issues if not addressed.
The ceramic restorations crack during the sintering process, which is when the material is heated to fuse it into a final shape. This can cause the restoration to fail, potentially requiring rework or replacement.
Dentists and dental labs using the recalled ceramic restorations are most at risk. Patients receiving these restorations may experience complications if the material cracks.
Check for product number 686195 and lot numbers Y38637, Y47754, or Y52136 on the packaging or documentation. These specific units were manufactured for the IPS e.max ZirCAD CAD/CAM technology.
Verify the product number (686195) and lot numbers (Y38637, Y47754, Y52136) on the packaging or documentation.
The recall is due to restorations cracking during the sintering process, which can lead to failed restorations.
Check the product number and lot numbers on the packaging or documentation to see if it's affected. If it is, contact Ivoclar Vivadent for guidance.
Yes, if the ceramic cracks during sintering, it could lead to failed restorations requiring rework or replacement.
We’ve drafted a message you can send Ivoclar Vivadent to request your refund or repair — edit it as you like.
Subject: Recall Z-1839-2020 — Ivoclar Vivadent Ivoclar Vivadent Hello, I own a Ivoclar Vivadent that is covered by recall Z-1839-2020 from Ivoclar Vivadent. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.