Siemens recalls Cios Alpha X-Ray systems with specific model numbers due to risk of electrical shock from unplugged monitor cables. Affected units may cause shock if contacts are touched.
The unplugging of the main cable on the monitor trolley from the X10 connector can cause an unsafe electrical voltage (up to 67,6 V DC) at the X10 connector. This can result in an electrical shock if the user or other persons touch the contact pins of the X10 connector.
Siemens is recalling specific Cios Alpha X-Ray systems because unplugging the main cable can create dangerous electrical voltage at the connector. This poses a shock risk if someone touches the exposed contacts.
The main cable can become unplugged from the X10 connector, creating up to 67.6 volts DC at the connector. If a person touches the exposed contact pins, they could receive an electrical shock.
Healthcare professionals using the Cios Alpha X-Ray system for medical imaging are most at risk. Patients and others near the equipment could also be affected if the system is used improperly.
Check for model numbers VA20-10308191 or VA30-10308194 on the Cios Alpha X-Ray system. The system is designed for medical imaging and has specific serial numbers listed in the recall notice.
Inspect the X10 connector for signs of unplugging or exposed contacts that could cause shock.
Model numbers VA20-10308191 and VA30-10308194.
The recall does not specify a fix or remedy.
Check for model numbers VA20-10308191 or VA30-10308194 on the system. The system is designed for medical imaging and has specific serial numbers listed in the recall notice.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2127-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2127-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
