Siemens recalls Cios Alpha VA20 mobile X-Ray systems with material #1030: Unplugging the main cable during use can cause electrical shock. Affected units have specific serial numbers. Stop using immediately to avoid shock risk.
Main cable can be plugged or unplugged from the X10 connector which is part of the main unit (c-arm) at any time during clinical session. If the system displays the error message Err 16305 / 80, the unplugging of the main cable can cause an unsafe electrical voltage (125 V DC) at the X10 connector and result in an electrical shock if the user or other persons touch the contact pins of the X10 connector. These contact pins are accessible when the main cable is unplugged from the X10 connector
Siemens is recalling mobile X-Ray systems that can cause electrical shock if the main cable is unplugged during use. This hazard occurs when the system displays error code 16305/80, creating unsafe voltage at the connector that could shock users.
The main cable can be unplugged from the X10 connector during clinical procedures. If this happens while the system shows error code 16305/80, it creates 125 V DC electrical voltage at the connector. Touching the exposed contact pins could cause an electrical shock.
Healthcare professionals using Siemens Cios Alpha VA20 mobile X-Ray systems with specific serial numbers are affected. Patients and staff near the system during unplugged cable operations face the highest risk of electrical shock.
Check for the specific serial numbers: 12425, 109, 10063, 12946. The system is a Siemens Cios Alpha or Cios Spin mobile X-Ray unit designed for clinical imaging.
The system must be stopped and disconnected from power immediately to prevent electrical shock risk.
The system displays error message 16305/80 when the main cable is unplugged during use.
Check for the specific serial numbers: 12425, 109, 10063, 12946. The system is a Siemens Cios Alpha or Cios Spin mobile X-Ray unit.
The recall record does not mention any remedy or replacement options.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1957-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1957-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.