Philips recalls ProxiDiagnost N90 units with serial numbers starting with SN180000 or 100000. Incorrectly installed thermo switches may cause overheating and smoke if the device fails.
The thermo switches in the three-phase transformer, which normally aid in powering down the System Power Distribution Unit, may be incorrectly installed and not working. If the transformer overheats due to a first failure and the thermo switch is not activated, the device may begin to generate smoke.
Philips is recalling ProxiDiagnost N90 devices that may have incorrectly installed thermo switches in the transformer. If the device overheats and the switch doesn't activate, it could generate smoke. This poses a fire risk if the unit is not properly maintained.
The thermo switches in the transformer may not be working correctly. If the device overheats due to a first failure and the switch doesn't activate, the device could begin generating smoke, potentially leading to a fire.
Users of the ProxiDiagnost N90 device with specific serial numbers listed in the recall notice are affected. Those who have the device and use it in environments where overheating could occur are at higher risk.
Check the serial number on your ProxiDiagnost N90 device. The affected units have serial numbers starting with SN180000 or 100000 as listed in the recall notice.
Look for the serial number on your ProxiDiagnost N90 device to confirm if it's affected.
Reach out to Philips customer support for further assistance with the recall.
The ProxiDiagnost N90 device with serial numbers starting with SN180000 or 100000.
The thermo switches in the transformer may be incorrectly installed and not working, which could cause overheating and smoke generation if the device fails.
Check the serial number on your device. If it's listed in the recall, contact Philips customer support for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2256-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-2256-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
