Normand Info recalls Remisol Advance software version 1.12 due to potential deletion of critical blood test results, affecting accurate WBC, UWBC, and PLT counts.
Results from repeated run for WBC (White Bloodcell Count), UWBC (Urine Whit Bloodcell Count) and PLT (Platelets) are deleted in RADV. Use may lead to erroneous results.
Normand Info recalls the Remisol Advance Data Manager software version 1.12 because it may delete important blood test results like white blood cell counts, urine white blood cell counts, and platelet counts. This could lead to incorrect medical results if the software is used without updating to a newer version.
The software version 1.12 deletes results from repeated runs of white blood cell counts, urine white blood cell counts, and platelet counts. This can cause medical errors if the software is used without updating to a newer version that fixes this issue.
Healthcare professionals using the Remisol Advance Data Manager software with version 1.12 for blood testing. Those handling patient data for blood tests are most at risk of inaccurate results.
Check if your Remisol Advance Data Manager software version is 1.12. The product was sold with all serial numbers as described in the recall notice.
Install the latest software version from the manufacturer to prevent result deletions.
This software version deletes results from repeated runs of white blood cell counts, urine white blood cell counts, and platelet counts, which can lead to incorrect medical results.
Check if your Remisol Advance Data Manager software version is 1.12. The product was sold with all serial numbers as described in the recall notice.
Update to the latest software version to prevent result deletions. The manufacturer does not provide a specific deadline for this update.
We’ve drafted a message you can send Normand Info to request your refund or repair — edit it as you like.
Subject: Recall Z-2743-2020 — Normand Info Normand Info Hello, I own a Normand Info that is covered by recall Z-2743-2020 from Normand Info. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
