Siemens Healthcare Diagnostics recalls RP500e scanners with Zebra DS4308 model HC0062BZZWW for potential barcode data errors. Affected units may not confirm check-digit integrity when scanning Code 39 barcodes.
The scanner is not confirming the integrity of read barcode data using the check-digit when reading Code 39 barcodes.
Siemens Healthcare is recalling RP500e handheld barcode scanners with specific Zebra DS4308 models due to a potential issue with barcode data verification. This could lead to incorrect data being processed when scanning Code 39 barcodes, which might cause errors in critical systems like inventory or medical records.
The scanner may not properly verify barcode data using check-digits when reading Code 39 barcodes. This could result in incorrect data being processed, potentially causing errors in inventory or medical records systems. The issue does not involve physical harm but rather data integrity problems.
Healthcare facilities using the RP500e scanners with Zebra DS4308 model HC0062BZZWW are most at risk. These scanners are typically used in medical settings for tracking items and patient information.
Check for the Zebra DS4308 model with serial number HC0062BZZWW on the scanner. All units of this specific model are affected by the recall.
Verify the model number and serial number on your scanner to confirm if it matches the recalled Zebra DS4308 HC0062BZZWW.
No, the recall does not require immediate discontinuation. The issue is related to data verification, not physical safety.
The recall does not specify a remedy, so contact Siemens Healthcare directly for guidance on next steps.
Yes, the scanner is safe to use but may produce incorrect data when scanning Code 39 barcodes. This could lead to errors in inventory or medical records systems.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2432-2020 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-2432-2020 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
