Medtronic recalls Patient Connector Model 24967 (serial numbers listed) due to rare temporary suspension of device features during SmartSync Device Manager interrogation. Features restore automatically after next interrogation or magnet presence. No clinical impact expected.
There is a rare communication sequence during the first device interrogation with a SmartSync Device Manager that may result in the temporary suspension of some device features (i.e., battery measurements, Capture Management", Atrial Lead Position Check", EffectivCRT" algorithms, and AdaptivCRT"). This rare interaction results in temporary suspension of automatic threshold testing and output adjustments, and suspension of auto-optimization of CRT therapy. The issue is unlikely to result in clinical impact to the patient, and features are restored upon next programmer device interrogation or presence of a magnet.
Medtronic is recalling Patient Connector Model 24967 (with specific serial numbers) because a rare communication sequence during device interrogation may temporarily suspend certain features like battery measurements and CRT therapy adjustments. This issue is unlikely to cause patient harm and features automatically resume after the next interrogation or when a magnet is present.
A rare communication sequence during the first device interrogation with a SmartSync Device Manager may temporarily suspend features like battery measurements, CRT therapy adjustments, and automatic threshold testing. This suspension is unlikely to cause clinical harm and resolves automatically after the next interrogation or when a magnet is present.
Patients with Medtronic CRHF devices using the recalled Patient Connector Model 24967 (serial numbers listed in the recall). The risk is minimal as features automatically resume without patient action.
Check if your Patient Connector has the model number 24967 and one of the listed serial numbers (e.g., RFA001342A, RFA001412A, etc.).
Verify if your Patient Connector has the model number 24967 and one of the listed serial numbers (e.g., RFA001342A, RFA001412A, etc.).
No clinical impact is expected. The temporary suspension of features resolves automatically after the next device interrogation or when a magnet is present.
No action is required. The issue resolves automatically without patient intervention.
Features will automatically resume after the next device interrogation or when a magnet is present. No additional steps are needed.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-2506-2020 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-2506-2020 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
