Philips recalls IntelliVue G7m Anesthesia Gas Module with specific firmware version (04.12.00) due to potential gas measurement interruptions and alarms. Affected units have serial numbers listed in the recall notice.
The device may experience an interruption of gas measurement due to a firmware issue, ceasing measurement and display of gas levels and generating one or more technical or INOP alarms.
Philips is recalling certain IntelliVue G7m Anesthesia Gas Modules with firmware version 04.12.00 that may experience gas measurement interruptions, causing displays to stop showing gas levels and triggering alarms. This could lead to inaccurate anesthesia monitoring during medical procedures.
The firmware issue can cause the device to stop measuring and displaying gas levels, generating technical or INOP alarms. This may lead to inaccurate anesthesia monitoring during medical procedures if the device fails to provide proper gas level readings.
Healthcare providers using the IntelliVue G7m Anesthesia Gas Module with firmware version 04.12.00 are most at risk. The recall affects specific units with serial numbers listed in the official notice.
Check if your IntelliVue G7m Anesthesia Gas Module has firmware version 04.12.00. Affected units have serial numbers listed in the recall notice, including DE43804813 and other specific serial numbers provided in the official document.
Verify your device's firmware version by checking the device settings or documentation. The affected version is 04.12.00.
If your device is affected, contact Philips customer support for guidance on next steps.
The affected firmware version is 04.12.00.
Check your device's serial number against the list of affected serial numbers provided in the recall notice, which includes DE43804813 and other specific numbers.
The recall does not specify a fix; affected users should contact Philips for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2689-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-2689-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
