Medtronic recalls SynchroMed Model A10 devices with software version 1.1.300 due to missing decimal separator in parameter displays, potentially causing misinterpretation of values.
The previous software application version (1.1.300) is missing a decimal separator (a comma) for parameter range guidance values displayed on some of the programming screens: Catheter, Reservoir, Infusion, Bolus, myPTM, and Alarm.
Medtronic is recalling SynchroMed Model A10 devices with software version 1.1.300 because the software displays parameter values without a decimal separator, which could lead to misinterpretation. This issue may affect medical device programming accuracy.
The software version 1.1.300 displays parameter values without a decimal separator, which could cause users to misinterpret the values. This might lead to incorrect programming settings for medical devices, potentially affecting treatment outcomes.
Users of Medtronic SynchroMed Model A10 devices with software version 1.1.300 are affected. Healthcare providers and patients using these devices for medical treatments are at risk if they misinterpret the displayed values.
Check if your Medtronic SynchroMed Model A10 device has software version 1.1.300. The device can be identified by its GTIN 00643169771031 or serial number.
Verify your device's software version by checking the device settings or documentation.
Software version 1.1.300.
Check if your Medtronic SynchroMed Model A10 has software version 1.1.300, identified by GTIN 00643169771031 or serial number.
The recall record does not specify a remedy, so contact Medtronic directly for guidance.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0522-2024 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0522-2024 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.