Carl Zeiss Meditec recalls VISULENS 550 devices with serial numbers pending due to potential electrical shock from a faulty communication board. Affected units may need repair or replacement.
Due to the incorrect DC/DC converter being assembled onto the communication board. As a result the effectiveness of the communication board cannot be guaranteed in that the safety function of the board would be insufficient resulting in an increased leakage of current and potentially cause electrical shocks to the user.
Carl Zeiss Meditec is recalling VISULENS 550 devices that may have a faulty communication board causing electrical shocks. This could lead to injury if the device is used as intended.
The device has an incorrect DC/DC converter on the communication board, which can cause increased electrical leakage. This may result in electrical shocks to the user during normal operation.
Users of the VISULENS 550 device for measuring contact lens and spectacle lens refractive power. Those who have the device with serial numbers pending are most at risk.
Check if your VISULENS 550 device has a serial number listed as 'pending' in the product description. The device is sold under the model VISUREF 150 with catalog number 000000-2227-967.
Look for a serial number marked as 'pending' on your VISULENS 550 device.
Reach out to Carl Zeiss Meditec for guidance on next steps if your device is affected.
The device may have a faulty communication board that could cause electrical shocks, so it is not safe to use without checking if it's affected.
Check if your VISULENS 550 has a serial number marked as 'pending' and contact Carl Zeiss Meditec for further instructions.
The device is affected if it has a serial number listed as 'pending' in the product description.
We’ve drafted a message you can send Carl Zeiss Meditec to request your refund or repair — edit it as you like.
Subject: Recall Z-0613-2021 — Carl Zeiss Meditec Carl Zeiss Meditec Hello, I own a Carl Zeiss Meditec that is covered by recall Z-0613-2021 from Carl Zeiss Meditec. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
