C-RAD Positioning software versions 6.1.1 and 6.1.0 have a setup sync problem that may cause incorrect site changes. Affected users should contact C-RAD for details.
PC Application Software c4D not changing Site upon synchronization during the Setup workflow step
C-RAD Positioning software versions 6.1.1 and 6.1.0 have a bug that causes site changes to not update during setup. This could lead to incorrect configurations in your system.
The software fails to update site information during the setup workflow, which can cause incorrect configurations. This is a software bug that affects the setup process but does not cause physical harm.
Users of C-RAD Positioning software versions 6.1.1 and 6.1.0 are affected. Those setting up systems with this software may be at risk of incorrect configurations.
Check if you have C-RAD Positioning software version 6.1.1 or 6.1.0. The software is part of the Catalyst device SP-002 with software part number PA-003.
Reach out to C-RAD directly for specific guidance on resolving the setup sync issue.
No, this is a software bug that affects setup configuration but does not cause physical harm.
Check for C-RAD Positioning software versions 6.1.1 or 6.1.0, which are part of the Catalyst device SP-002 with software part number PA-003.
Contact C-RAD directly for specific guidance on resolving the setup sync issue.
We’ve drafted a message you can send C-RAD to request your refund or repair — edit it as you like.
Subject: Recall Z-2075-2021 — C-RAD C-RAD Hello, I own a C-RAD that is covered by recall Z-2075-2021 from C-RAD. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.