Skip to content
Use caution Medical device recall · FDA · Published August 24, 2020

Alcon Custom-Pak Surgical Packs with PROTEXIS Latex Gloves May Have Holes Risking

Alcon Research recalls specific Custom-Pak Surgical Procedure Packs containing PROTEXIS latex micro surgical gloves due to potential holes at cuff folds that could increase infection or cross-patient exposure risk.

🇺🇸 FDA recall #Z-0095-2021Medical deviceAlcon Research ›
Take action

Contact the company

Recalling firmAlcon Research, LLC9965 Buffalo Speedway · Houston, TX 77054-1309
✎ GovInfoNow plain-language explainer

Alcon Research is recalling certain Custom-Pak Surgical Procedure Packs that include PROTEXIS latex micro surgical gloves. These gloves may develop holes at the folding area around the cuffs, which could increase the risk of infection or cross-patient exposure to body fluids during surgery. Read more at govinfonow.com/recall/64442-alcon-custom-pak-surgical-packs-with-protexis-latex-gloves-may.

Source Summary by GovInfoNow · govinfonow.com/recall/64442-alcon-custom-pak-surgical-packs-with-protexis-latex-gloves-may · Updated August 19, 2026 · FDA enforcement record: FDA #Z-0095-2021

Cite this page

“Alcon Custom-Pak Surgical Packs with PROTEXIS Latex Gloves May Have Holes Risking.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/64442-alcon-custom-pak-surgical-packs-with-protexis-latex-gloves-may. Based on FDA recall #Z-0095-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0095-2021%22&limit=1).

The FDA has issued a voluntary Class II recall for Alcon's NVX-10391-04 Systane Eye Gel due to potential lack of sterility assurance, which could lead to eye infections.

How to tell if you have it

  • Product Name: NVX-10391-04 Systane Eye Gel
  • Manufacturer: Alcon Research LLC
  • Recall Class: Class II
  • Status: Terminated

The hazard

The primary hazard is a lack of assurance of sterility due to FDA inspection observations that may impact product quality, posing a risk of eye infection.

Context

This recall affects approximately 16,971 paks distributed nationwide in the U.S., including states such as AK, AR, AZ, CA, CO, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, MN, MO, NE, NJ, NV, NY, OK, PA, TN, TX, UT, WA, and WV. Alcon has a history of sterility-related recalls for ophthalmic products, including recent recalls in 2025 and 2026 for Systane Eye Gel and PRECISION1 Contact Lenses due to incomplete seals or weak seals compromising sterility.

How to tell if you have this one

Check for the specific pack numbers listed in the recall: Pak Number followed by the corresponding lot numbers (e.g., 0433-72 2359088H). The gloves are used by ophthalmic surgeons in eye surgeries.

  • Brand
    Alcon Research
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Pack Number and Lot

    Look for the pack number followed by the lot number on the product (e.g., 0433-72 2359088H).

  2. Contact Alcon for Replacement

    If you have a recalled pack, contact Alcon Research to get a replacement or refund.

Where it went and when

Where it was distributed

Distributed nationwide; the notice names 29 states.

Alaska: named in the noticeAKMaine: nationwideMEVermont: nationwideVTNew Hampshire: nationwideNHWashington: named in the noticeWAIdaho: named in the noticeIDMontana: nationwideMTNorth Dakota: nationwideNDMinnesota: named in the noticeMNIllinois: named in the noticeILWisconsin: nationwideWIMichigan: nationwideMINew York: named in the noticeNYRhode Island: nationwideRIMassachusetts: named in the noticeMAOregon: nationwideORNevada: named in the noticeNVWyoming: nationwideWYSouth Dakota: nationwideSDIowa: named in the noticeIAIndiana: named in the noticeINOhio: nationwideOHPennsylvania: named in the noticePANew Jersey: named in the noticeNJConnecticut: nationwideCTCalifornia: named in the noticeCAUtah: named in the noticeUTColorado: named in the noticeCONebraska: named in the noticeNEMissouri: named in the noticeMOKentucky: nationwideKYWest Virginia: named in the noticeWVVirginia: nationwideVAMaryland: named in the noticeMDDelaware: nationwideDEArizona: named in the noticeAZNew Mexico: nationwideNMKansas: named in the noticeKSArkansas: named in the noticeARTennessee: named in the noticeTNNorth Carolina: nationwideNCSouth Carolina: nationwideSCDistrict of Columbia: nationwideDCOklahoma: named in the noticeOKLouisiana: named in the noticeLAMississippi: nationwideMSAlabama: nationwideALGeorgia: named in the noticeGAHawaii: named in the noticeHITexas: named in the noticeTXFlorida: named in the noticeFL

FDA distribution: “U.S. Nationwide distribution including in the states of AK, AR, AZ, CA, CO, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, MN, MO, NE, NJ, NV, NY, OK, PA, TN, TX, UT, WA, WV.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Named in the notice: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, Washington, West Virginia.

Recall timeline

FDA terminated this recall 15 months after the firm started it.

1. Firm started the recall: Aug 24, 202012. FDA classified it Class II: Oct 9, 202023. Published in FDA’s Enforcement Report: Oct 21, 202034. FDA terminated the recall: Nov 17, 2021420202021
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

Similar recalls

Other Alcon Research recalls

Latest medical device recalls

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-0095-2021 (August 24, 2020) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0095-2021 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA