GE Healthcare recalls two MRI scanner models (57410:23 and 5396469) due to potential electrical arc flash in the PGR cabinet. Affected users should contact GE for details.
Potential electrical arc flash within the Power Gradient & RF (PGR) Cabinet.
GE Healthcare is recalling two specific MRI scanner models because of a potential electrical arc flash hazard in the Power Gradient & RF cabinet. This could cause serious injury or damage if the hazard occurs during normal use.
The PGR cabinet in the MRI scanner could experience an electrical arc flash, which may cause serious injury or fire. This hazard occurs during normal operation when the scanner is in use, potentially affecting both patients and staff.
Medical facilities using the recalled MRI scanner models (5741000-23 and 5396469) are most at risk. Patients and staff could be exposed to electrical hazards if the scanner malfunctions.
Check for the model numbers 5741000-23 or 5396469 on the scanner's label. The scanners were sold as whole-body MRI systems for medical imaging.
Immediately cease using the recalled MRI scanner models to prevent potential electrical arc flash hazards.
The affected models are 5741000-23 and 5396469.
The recall is due to a potential electrical arc flash hazard in the Power Gradient & RF cabinet of the MRI scanner.
You should stop using it immediately and contact GE Healthcare for further instructions.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0128-2021 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0128-2021 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.