Philips recalls IntelliVue X2 Multi measurement Server M3002A (865039) due to potential speaker failure causing delayed patient treatment. Affected units have a 'Speaker Malfunct. INOP' display or no audible sound.
Speakers on IntelliVue X2 and IntelliVue MP2 may fail, identified by the display of a Speaker Malfunct. INOP or by the absence of audible sound, may result in delayed treatment of the patient.
Philips is recalling its IntelliVue X2 Multi measurement Server model M3002A (865039) because speakers may fail, leading to delayed patient treatment. This could happen if the device shows 'Speaker Malfunct. INOP' or has no audible sound.
The speakers on the device may fail, causing the system to not produce audible alarms. This could delay critical patient treatment if the device is used in a hospital setting where immediate alarms are needed for emergencies.
Healthcare professionals using the IntelliVue X2 Multi measurement Server for patient monitoring in hospitals or during transport are most at risk. The device is intended for use with adults, pediatrics, and neonates.
Check for the model number M3002A (865039) on the device. Affected units have a system serial number starting with DE73607502, DE73607498, or other listed numbers in the recall notice.
Look for the display message 'Speaker Malfunct. INOP' or the absence of audible sound to identify affected units.
The speakers on the IntelliVue X2 Multi measurement Server may fail, which could delay patient treatment by not producing audible alarms.
Check for the display message 'Speaker Malfunct. INOP' or the absence of audible sound. If you find these signs, contact Philips for further instructions.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0544-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-0544-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
