Siemens Healthcare recalls Atellica CH 930 analyzers with software v1.23.2 or lower that may report inaccurate patient test results. Affected units were sold from 2019 to 2023.
Multiple issues in Software v1.23.2 and lower-may lead to the reporting of discrepant patient results
Siemens Healthcare is recalling Atellica CH 930 analyzers with software versions 1.23.2 or older because they might give incorrect patient test results. This could lead to wrong medical decisions if the device is used for clinical testing.
The software issues in versions 1.23.2 and older can cause the device to report patient test results that are inconsistent with the actual results. This may lead to incorrect medical decisions if the device is used for clinical testing.
Healthcare facilities using the Atellica CH 930 analyzer with software v1.23.2 or lower are most at risk. Patients receiving tests from these devices may be affected if results are inaccurate.
Check if your Atellica CH 930 analyzer has software version 1.23.2 or lower. The product was sold from 2019 to 2023.
Contact Siemens Healthcare to update the software to version 1.23.3 or higher.
The recall is for software issues that may cause inaccurate test results, but it does not pose a risk of serious injury or death.
Check if your Atellica CH 930 analyzer has software version 1.23.2 or lower, as the product was sold from 2019 to 2023.
Contact Siemens Healthcare to update the software to version 1.23.3 or higher.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0861-2021 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-0861-2021 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.