Siemens recalls Sensis Vibe systems with software version VD12 and HP Flex Pro-C PC that may sporadically freeze, preventing interaction with the system during operation or idle states.
System may sporadically freeze (lock-up) during operation or while being in an idle state, no longer possible to interact with the system
Siemens is recalling Sensis Vibe systems with specific software versions and HP Flex Pro-C PCs that may freeze unexpectedly, making the system unresponsive. This could disrupt medical procedures and require immediate attention to prevent operational failures.
The system may freeze unexpectedly during operation or when idle, preventing users from interacting with it. This could lead to interruptions in medical procedures, but the recall does not indicate a risk of injury or serious harm to patients or staff.
Healthcare providers using Sensis Vibe systems for hemodynamic catheterizations or electrophysiology studies are most at risk. Patients receiving care during system freezes may experience delays or interruptions in treatment.
Check for Sensis Vibe Hemo (model 11007641), Sensis Vibe Combo (11007642), or Sensis (10764561) systems with software version VD12 and HP Flex Pro-C PC. Serial numbers listed in the recall include 10704, 18900, and others.
Verify if your system has software version VD12 and is equipped with HP Flex Pro-C PC.
No, the recall does not require immediate discontinuation. The system may freeze but does not pose a risk of injury or serious harm.
The recall does not specify actions for freezing incidents. Contact Siemens for guidance if issues occur.
Check the model numbers and serial numbers listed in the recall notice, which include Sensis Vibe Hemo (11007641), Sensis Vibe Combo (11007642), and specific serial numbers.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1173-2021 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1173-2021 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.