Use cautionMedical device recall · FDA · Published February 22, 2021
Philips Incisive CT Scanner Model 728143: Gantry May Tilt Without Self-Locking
Philips recalls Incisive CT Computed Tomography X-ray System Model 728143 due to risk of gantry tilting if actuators fail, potentially causing safety issues during use.
Actuators in the Incisive gantry could result in the gantry failure to self-lock if both of the 2 sides actuators fail. In some cases in systems with affected components, the gantry may tilt forward slowly, in a worst case, reaching to the tilt limit angle +31degrees
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Contact the company
📍Recalling firmPhilips North America Llc222 Jacobs St · Cambridge, MA 02141-2289
✎ GovInfoNow plain-language explainer
Philips is recalling its Incisive CT Computed Tomography X-ray System model 728143 because actuators in the gantry could fail to self-lock if both sides fail, leading to slow tilting that might reach a dangerous angle. This poses a risk of equipment malfunction during medical procedures. Read more at govinfonow.com/recall/63256-philips-incisive-ct-scanner-model-728143-gantry-may-tilt-without.
“Philips Incisive CT Scanner Model 728143: Gantry May Tilt Without Self-Locking.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/63256-philips-incisive-ct-scanner-model-728143-gantry-may-tilt-without. Based on FDA recall #Z-1265-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1265-2021%22&limit=1).
The FDA announced on Feb. 22, 2021, that Philips North America LLC is recalling the Incisive CT Computed Tomography X-ray System Model 728143 due to a potential gantry failure. The hazard involves actuators failing to self-lock, which may cause the gantry to tilt forward slowly. This recall affects 105 units distributed in the U.S. Virgin Islands and internationally.
How to tell if you have it
Brand: Philips
Product: Incisive CT Computed Tomography X-ray System Model 728143
Actuators in the Incisive gantry could result in the gantry failing to self-lock if both of the two side actuators fail. In some cases, the gantry may tilt forward slowly, reaching a tilt limit angle of +31 degrees in worst-case scenarios.
Context
GovInfoNow's records show Philips North America LLC has 129 other recalls on record since July 12, 2017. Recent recalls include the Achieva 1.5T systems recalled on Aug. 21, 2026, and the Spectral CT 7500 Scanner recalled on Aug. 18, 2026. Other recent recalls of similar products include the Philips Brilliance CT 64 Medical Scanner Recall (Aug. 7, 2026), the Philips Incisive CT Recall (Dec. 3, 2025), the Philips Ingenuity CT Scanners recall (June 11, 2026), and the Philips Incisive CT Software V4.5/V5.0 Recall (June 26, 2026).
How to tell if you have this one
Check for the model number 728143 on the device or the serial numbers listed in the recall notice (US: 500230, OUS: 500246, 500260, etc.).
Brand
Philips
Product
Incisive CT Computed Tomography X-ray System Model: 728143
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Device Status
Verify if your system has the model number 728143 and the listed serial numbers to confirm it is affected.
How this recall unfolded
Recall timeline
FDA terminated this recall 2 years after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
4FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-1265-2021 (February 22, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1265-2021 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.