Siemens Healthcare recalls ADVIA 2120i hematology analyzers with software versions 6.10 and 6.11 due to potential sample identification mismatches with 14-character barcodes.
Potential Sample Identification (SID) Mismatch with14-Character Barcodes
Siemens Healthcare is recalling ADVIA 2120i hematology analyzers with specific software versions because they might misidentify samples using 14-character barcodes. This could lead to incorrect test results if samples are not properly matched.
The software versions 6.10 and 6.11 may cause the analyzer to misread 14-character barcodes on sample tubes, leading to incorrect sample identification. This could result in wrong test results if samples are not properly matched to the correct patient.
Lab technicians and healthcare facilities using Siemens ADVIA 2120i analyzers with software versions 6.10 or 6.11 are most at risk. Patients could receive incorrect test results if samples are misidentified.
Check if your ADVIA 2120i analyzer has software versions 6.10 or 6.11. The product is sold as a refurbished model with serial number SMN 11314045.
Verify your analyzer's software version by checking the device settings or documentation.
The recall applies to ADVIA 2120i analyzers with software versions 6.10 or 6.11. Check your device settings to confirm.
The official recall does not specify a remedy or action for this issue. Contact Siemens Healthcare directly for further assistance.
The recall states a potential for incorrect sample identification, but it does not mention risks of serious injury or harm to patients.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1403-2021 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-1403-2021 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
