Cardinal Health recalls 25-count ONETOUCH ULTRA TEST STRIPS (lots 2/23/2021 to 3/10/2021) because shipping delays caused temperature issues that may lead to inaccurate blood glucose readings.
Due to shipping delays the devices were exposed to temperature excursions of 31.9¿F, intermittently over a 2 hour and 15 minute period of time which may cause inaccurate results.
Cardinal Health is recalling 25-count ONETOUCH ULTRA TEST STRIPS produced between February 23, 2021 and March 10, 2021. The recall is due to potential temperature exposure during shipping that could cause inaccurate blood glucose test results. This affects people who use these test strips for diabetes management.
The test strips were exposed to temperature excursions of 31.9°F for up to 2 hours and 15 minutes during shipping. This temperature change may cause the strips to give inaccurate blood glucose results when used. Inaccurate readings could lead to improper diabetes management decisions.
People who own or use the recalled ONETOUCH ULTRA TEST STRIPS for blood glucose testing are affected. Those with diabetes who rely on these test strips for monitoring their condition are most at risk of inaccurate readings.
Check the lot numbers on the test strips, which were shipped between February 23, 2021 and March 10, 2021. The product is labeled as ONETOUCH ULTRA TEST STRIPS 25 COUNT with item number 3510443.
Look for the lot number on the test strip packaging, which was shipped between February 23, 2021 and March 10, 2021.
The test strips were exposed to temperature excursions of 31.9°F during shipping, which may cause inaccurate blood glucose results.
Check the lot numbers on the test strips, which were shipped between February 23, 2021 and March 10, 2021.
The recall does not specify a remedy, so you should check with Cardinal Health for guidance on next steps.
We’ve drafted a message you can send Cardinal Health to request your refund or repair — edit it as you like.
Subject: Recall Z-1938-2021 — Cardinal Health Cardinal Health Hello, I own a Cardinal Health that is covered by recall Z-1938-2021 from Cardinal Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.