Haag-Streit recalls Eyesuite 9.3.1 software for LENSTAR LS900 slit-lamp biomicroscopes due to potential mixing of patient data and names when printing PDFs at Pacific Coast and Laser Institute. Affected units may need software updates.
Examination data and patient name may be mixed up when printing or generating a pdf with the interface at Pacific Coast and Laser Institute (PCLI).
Haag-Streit is recalling Eyesuite 9.3.1 software for their LENSTAR LS900 slit-lamp biomicroscopes. This software version can mix up patient data and names when generating PDFs at specific clinics, which could lead to incorrect medical records.
The software version 9.3.1 can mix up patient data and names when printing or generating PDFs at Pacific Coast and Laser Institute (PCLI). This error could lead to incorrect medical records being created for patients during eye exams.
Ophthalmologists and their clinics using the Eyesuite 9.3.1 software version with the LENSTAR LS900 model. Patients at Pacific Coast and Laser Institute (PCLI) clinics are most at risk of incorrect medical records.
Check if your LENSTAR LS900 slit-lamp biomicroscope uses Eyesuite 9.3.1 software. The issue occurs specifically at Pacific Coast and Laser Institute (PCLI) clinics.
Contact Haag-Streit to update to a newer software version that fixes the data mix-up issue.
The recall indicates a risk of incorrect patient data and names in PDFs at PCLI clinics, but it does not involve physical harm or serious injury.
Check if your LENSTAR LS900 uses Eyesuite 9.3.1 software, as the issue occurs specifically at Pacific Coast and Laser Institute (PCLI) clinics.
Contact Haag-Streit to update to a newer software version that fixes the data mix-up issue.
We’ve drafted a message you can send Haag-Streit to request your refund or repair — edit it as you like.
Subject: Recall Z-1560-2021 — Haag-Streit Haag-Streit Hello, I own a Haag-Streit that is covered by recall Z-1560-2021 from Haag-Streit. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
