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Lower risk Medical device recall · FDA · Published April 15, 2021

Haag-Streit Eyesuite 9.3.1 Software Recall: Patient Data Mix-Up Risk

Haag-Streit recalls Eyesuite 9.3.1 software for LENSTAR LS900 slit-lamp biomicroscopes due to potential mixing of patient data and names when printing PDFs at Pacific Coast and Laser Institute. Affected units may need software updates.

🇺🇸 FDA recall #Z-1560-2021Medical deviceHaag-Streit ›
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Recalling firmHaag-Streit USA Inc3535 Kings Mills Rd · Mason, OH 45040-2303
✎ GovInfoNow plain-language explainer

What happened, in plain English

Haag-Streit is recalling Eyesuite 9.3.1 software for their LENSTAR LS900 slit-lamp biomicroscopes. This software version can mix up patient data and names when generating PDFs at specific clinics, which could lead to incorrect medical records. Read more at govinfonow.com/recall/62784-haag-streit-eyesuite-9-3-1-software-recall-patient-data.

Source Summary by GovInfoNow · govinfonow.com/recall/62784-haag-streit-eyesuite-9-3-1-software-recall-patient-data · Updated August 19, 2026 · FDA enforcement record: FDA #Z-1560-2021

Cite this page

“Haag-Streit Eyesuite 9.3.1 Software Recall: Patient Data Mix-Up Risk.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/62784-haag-streit-eyesuite-9-3-1-software-recall-patient-data. Based on FDA recall #Z-1560-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1560-2021%22&limit=1).

Why it’s dangerous

The software version 9.3.1 can mix up patient data and names when printing or generating PDFs at Pacific Coast and Laser Institute (PCLI). This error could lead to incorrect medical records being created for patients during eye exams.

Who’s affected

Ophthalmologists and their clinics using the Eyesuite 9.3.1 software version with the LENSTAR LS900 model. Patients at Pacific Coast and Laser Institute (PCLI) clinics are most at risk of incorrect medical records.

How to tell if you have this one

Check if your LENSTAR LS900 slit-lamp biomicroscope uses Eyesuite 9.3.1 software. The issue occurs specifically at Pacific Coast and Laser Institute (PCLI) clinics.

  • Brand
    Haag-Streit
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Update Software

    Contact Haag-Streit to update to a newer software version that fixes the data mix-up issue.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “US Nationwide distribution in the state of WA.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA published this recall 34 days after the firm started it.

1. Firm started the recall: Apr 15, 202112. FDA classified it Class II: May 11, 202123. Published in FDA’s Enforcement Report: May 19, 202132021
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

Is this software issue dangerous?

The recall indicates a risk of incorrect patient data and names in PDFs at PCLI clinics, but it does not involve physical harm or serious injury.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-1560-2021 (April 15, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1560-2021 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA