Elekta recalls specific versions of its MOSAIC Oncology Information System (2.62, 2.64, 2.70, 2.81, 2.82, 2.83) hosted on Classic Cloud due to malware vulnerability. Affected users should check their version numbers and contact support.
Malware attack
Elekta is recalling specific versions of its MOSAIC Oncology Information System software that were hosted on Classic Cloud. This recall is due to a malware vulnerability that could allow unauthorized access to patient data.
The malware vulnerability in these specific software versions could allow unauthorized access to sensitive patient health information. This risk exists because the systems were hosted on Classic Cloud, which may not have sufficient security protections against the malware attack.
Healthcare providers using Elekta MOSAIC Oncology Information System versions 2.62, 2.64, 2.70, 2.81, 2.82, or 2.83 hosted on Classic Cloud are most at risk. These systems are used in medical facilities for cancer treatment planning.
Check your Elekta MOSAIC Oncology Information System version number. Affected versions include 2.62, 2.64, 2.70, 2.81, 2.82, and 2.83 hosted on Classic Cloud. Each version has a unique identifier listed in the recall notice.
Identify your Elekta MOSAIC Oncology Information System version number to see if it is one of the affected versions (2.62, 2.64, 2.70, 2.81, 2.82, or 2.83).
The recall is due to a malware vulnerability that could allow unauthorized access to patient health information if the software is hosted on Classic Cloud.
Versions 2.62, 2.64, 2.70, 2.81, 2.82, and 2.83 hosted on Classic Cloud are affected.
Yes, you need to check your software version. If you have an affected version, contact Elekta support for further instructions.
We’ve drafted a message you can send Elekta to request your refund or repair — edit it as you like.
Subject: Recall Z-1783-2021 — Elekta Elekta Hello, I own a Elekta that is covered by recall Z-1783-2021 from Elekta. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.