St Jude Medical recalls WorkMate Claris System Model H7:123 with v1.2 upgrade kit installed due to software error causing screen blackouts. Affected units have specific serial numbers.
Due to a software error, the user may lose functionality of the system or the screen may turn black during operation.
St Jude Medical is recalling WorkMate Claris System models with v1.2 upgrade kits installed because a software error can cause the screen to turn black during use. This may lead to loss of functionality in cardiac monitoring systems.
A software error in the v1.2 upgrade kit can cause the system screen to turn black during operation. This may result in temporary loss of functionality for cardiac monitoring systems.
Healthcare professionals using the WorkMate Claris System for cardiac monitoring may be affected. Those with specific serial numbers listed are most at risk.
Check if your WorkMate Claris System has a v1.2 upgrade kit installed or the v1.2 upgrade. Affected units have serial numbers: 14399319, 15508962, 18782712, 18855856.
Verify if your WorkMate Claris System has a v1.2 upgrade kit installed or the v1.2 upgrade.
The affected model is WorkMate Claris System, Model H700123.
The system may lose functionality, but this is a temporary issue that does not cause serious injury.
Check the serial number against the list: 14399319, 15508962, 18782712, 18855856.
We’ve drafted a message you can send St Jude Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-1853-2021 — St Jude Medical St Jude Medical Hello, I own a St Jude Medical that is covered by recall Z-1853-2021 from St Jude Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
