Stryker recalls IsoGel Air support surfaces (Model 2860) sold to homes. These medical devices are intended for healthcare facilities only; home users may not follow proper instructions.
Medical devices intended for use in a healthcare facility were distributed to residential customers and may be in use in a home environment. The product s labeling accurately identifies the correct use environment, but home users may not be aware of or fully understand these instructions intended for healthcare professionals
Stryker is recalling IsoGel Air support surfaces (Model 2860) that were mistakenly sold to home users. These medical devices are designed for healthcare facilities, not residential settings, and home users may not understand the proper use instructions.
The IsoGel Air is designed for healthcare facilities with specific professional training. Home users may not follow the correct instructions, which could lead to improper use of the medical device.
Home users who purchased the IsoGel Air support surface (Model 2860) are affected. Healthcare professionals using it in facilities are not at risk.
Check for Model Number 2860 on the product. Serial numbers include 031528600216109, 051428600212599, or 081328600206460. The product was sold to residential customers in the U.S.
Look for Model Number 2860 and serial numbers listed in the recall notice.
Reach out to Stryker for guidance on whether the product is safe for home use.
No, the IsoGel Air is intended for healthcare facilities only. Home users may not follow proper instructions.
Check the product label for Model Number 2860 and serial numbers. Contact Stryker for guidance on safe use.
The product was distributed to residential customers instead of healthcare facilities, where it is intended to be used.
We’ve drafted a message you can send Stryker to request your refund or repair — edit it as you like.
Subject: Recall Z-2213-2021 — Stryker Stryker Hello, I own a Stryker that is covered by recall Z-2213-2021 from Stryker. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
