GE Healthcare recalls Discovery MR750w 3.0T MRI scanners that may produce flipped or incorrect patient images if the Patient Orientation button is accidentally clicked instead of Save RX.
GE Healthcare has recently become aware of an issue on the affected products listed below where the "Patient Orientation" button may inadvertently be clicked when intending to click on the "Save RX" button. This changes the prescribed patient orientation on the system prior to running the initial 3-Plane Localizer Scan (See Figure 1 for reference to buttons.) Selecting and saving a patient orientation that does not match the patient's actual position may result in incorrectly annotated and/or flipped images.
GE Healthcare is recalling its Discovery MR750w 3.0T MRI scanners because a button error can cause patient images to be flipped or incorrectly annotated. This could lead to misdiagnosis if the images are used for medical decisions.
The "Patient Orientation" button may be accidentally clicked instead of the "Save RX" button. This changes the patient's orientation settings before the initial scan, which can cause images to be flipped or mislabeled. Incorrect images might lead to wrong medical interpretations.
Healthcare facilities using GE Healthcare's Discovery MR750w 3.0T MRI scanners are affected. Staff and patients using these scanners may be at risk if the button error occurs.
Check if your MRI scanner has the model name "Discovery MR750w 3.0T". The product was sold by GE Healthcare LLC.
Ensure the "Patient Orientation" button is not accidentally activated when selecting "Save RX" during scans.
GE Healthcare has become aware that the "Patient Orientation" button may be accidentally clicked instead of the "Save RX" button, causing incorrect patient images.
Incorrectly oriented images could lead to misdiagnosis, but the recall does not indicate immediate risk to patients.
The recall record does not mention a specific fix or remedy.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2055-2021 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-2055-2021 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.