Hero Health recalls Model 100 (H-100) smart pill dispensers due to a prompt for missed doses after dispensing. Affected users should contact Hero Health for details.
Due to dispenser prompting for a missed dose that had already been dispensed
Hero Health is recalling its Model 100 (H-100) smart pill dispensers because the device sometimes prompts for a missed dose after it has already dispensed the medication. This could lead to incorrect medication timing, which might affect treatment effectiveness.
The dispenser may prompt for a missed dose after it has already dispensed the medication. This can cause users to take medication at the wrong time, potentially affecting treatment effectiveness without causing immediate harm.
People who own or use the Hero Health Model 100 (H-100) smart pill dispenser system. Those managing medications with this device are most at risk of potential timing errors.
Check for the Hero Model 100 (H-100) system with catalog number F00002 and version 1.4. The device is sold as a smart pill dispenser with a medication management app.
Reach out to Hero Health directly for specific instructions on how to handle the recalled device.
The recall is due to a potential timing error in medication dispensing, not an immediate safety hazard. The risk is low and does not cause injury.
Check for the Hero Model 100 (H-100) with catalog number F00002 and version 1.4.
Contact Hero Health directly for specific instructions on handling the recalled device.
We’ve drafted a message you can send Hero Health to request your refund or repair — edit it as you like.
Subject: Recall Z-2443-2021 — Hero Health Hero Health Hello, I own a Hero Health that is covered by recall Z-2443-2021 from Hero Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
