Siemens recalls ACUSON Juniper ultrasound systems with intermittent power supply failures that cause inoperability. Affected units have specific serial numbers and firmware versions.
Due to intermittent failures of the power supply in the ultrasound system which renders it inoperable.
Siemens is recalling ACUSON Juniper diagnostic ultrasound systems that have intermittent power supply failures, making them inoperable. This could lead to improper medical imaging if the system is used without functioning properly.
The ultrasound system's power supply can fail intermittently, causing the system to become inoperable. This means the equipment might not function properly during medical imaging procedures, potentially leading to incorrect results or the need for alternative imaging methods.
Healthcare providers using the ACUSON Juniper ultrasound systems are affected. Patients receiving imaging from these systems may be at risk if the equipment fails during use.
Check for the model number 11335791 and specific serial numbers listed in the recall notice. The affected units have firmware version 3.8 for revision 7.
Verify if the ultrasound system is inoperable due to power supply issues by attempting to start it.
The ACUSON Juniper ultrasound system has intermittent power supply failures that render it inoperable.
The recall does not specify a remedy, so contact Siemens directly for guidance.
Affected serial numbers include 555606, 550975, 552770, 553629, 553951, 555060, 555601, 555602, 555604, 555605, 555610, 555611, 555612, 555613, 555626, and inactive serial numbers 555603, 555607.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2471-2021 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2471-2021 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
