Philips recalls Ingenia 3.0T MRI systems with a faulty pressure relief valve that may release helium gas, causing injury. Affected units have specific model and serial numbers. Consumers should contact Philips for details.
Pressure relief valve 42 psi installed in the magnet assembly instead of a 3.75 psi valve, may result in release of helium gas and cause injury
Philips is recalling Ingenia 3.0T MRI systems that have a pressure relief valve set to 42 psi instead of the required 3.75 psi. This faulty valve could release helium gas, potentially causing injury during use. The recall affects specific model numbers and serial codes.
The system's pressure relief valve is installed at 42 psi instead of the correct 3.75 psi. This higher pressure could cause helium gas to be released unexpectedly, potentially leading to injury if the gas escapes rapidly.
Medical facilities using the Ingenia 3.0T MRI systems are most at risk. Patients and staff who operate these systems may be affected if the valve fails.
Check for model numbers 781342 and serial numbers starting with 85275, 85278, 85394, or other listed codes in the product description. The system is sold by Philips North America.
Reach out to Philips North America for specific instructions on how to verify your unit and get a replacement or repair.
The pressure relief valve is installed at 42 psi instead of the required 3.75 psi, which may cause helium gas to be released and cause injury.
Model number 781342 with serial numbers starting with 85275, 85278, 85394, or other listed codes in the product description.
Check the model number and serial number on your system. Affected units have specific codes listed in the product description.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2343-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2343-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
