Fresenius Medical Care recalls AquaBplus 2000/2500 water purifiers due to installation error risk. The US installation guide incorrectly allowed 3-ring mains instead of 2-ring, potentially reducing disinfection effectiveness.
AquaBplus HF module on the AquaBplus 2000 osmosis system, an error in the US Installation Guideline instructed that 3-ring mains, instead of 2-ring mains, may be installed in combination with an AquaBplus 2000 device. The 3-ring main and fluid fly loops the heat disinfection may not be as effective as a 2-ring main installation
Fresenius Medical Care is recalling AquaBplus 2000 and 2500 water purification systems because an error in the US installation guidelines may lead to less effective disinfection. This could affect users who installed the system with 3-ring mains instead of the required 2-ring mains.
The US installation guide incorrectly stated that 3-ring mains could be used with the AquaBplus 2000 system. This setup may reduce the effectiveness of heat disinfection compared to the proper 2-ring main installation, potentially leading to less effective water purification.
Users of AquaBplus 2000 and 2500 water purification systems in the US who installed the system with 3-ring mains instead of 2-ring mains. Those who followed the correct installation guidelines are not affected.
Check for the product names: AquaBplus 2000 or AquaBplus 2500. Look for the serial numbers listed: 7BPS1621, 7BDS0783, 7BFS0517, 7BPS1611, 7BDS0776, 7BFS0502. The US installation guide may have been used incorrectly.
Verify if your system was installed using 3-ring mains instead of 2-ring mains as per the US installation guide.
The US installation guide incorrectly allowed 3-ring mains instead of 2-ring mains for the AquaBplus 2000 system, which may reduce disinfection effectiveness.
Check for the serial numbers: 7BPS1621, 7BDS0783, 7BFS0517, 7BPS1611, 7BDS0776, 7BFS0502. If you installed with 3-ring mains instead of 2-ring, your system may be affected.
No action is needed if you installed the system using 2-ring mains as required by the correct installation guidelines.
We’ve drafted a message you can send Fresenius Medical Care to request your refund or repair — edit it as you like.
Subject: Recall Z-1364-2022 — Fresenius Medical Care Fresenius Medical Care Hello, I own a Fresenius Medical Care that is covered by recall Z-1364-2022 from Fresenius Medical Care. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.