Siemens recalls certain MR MAGNETOM systems with RT Image Suite software that may cause incomplete structure sets when editing studies, potentially affecting radiation treatment planning.
Potential for data loss when using the contouring or patient marking workflow when editing a structure set after saving and reopening a study, resulting in an incomplete structure set sent to the treatment planning system (TPS).
Siemens is recalling specific MR MAG:NETOM systems with certain software versions due to a risk of incomplete structure sets during treatment planning. This could lead to errors in radiation therapy if the software fails to properly save and reopen studies.
The software may save incomplete structure sets when editing studies after reopening them. This could cause errors in radiation treatment planning if the incomplete data is sent to the treatment system.
Patients receiving radiation therapy using the recalled systems are most at risk. Healthcare providers using these specific Siemens MR MAGNETOM models with the RT Image Suite software are affected.
Check for the model numbers 11060815 and serial numbers 176302 or 175681 on the device. The system includes RT Image Suite with syngo MR VA20A, VA30A, or VA31A software versions.
Verify the software version by checking the model numbers and serial numbers on the device.
The system may send incomplete structure sets to the treatment planning system, potentially causing errors in radiation therapy.
Check for model numbers 11060815 and serial numbers 176302 or 175681 on the device.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2447-2021 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2447-2021 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.