Siemens recalls RT Image Suite software with VB30-VB60 models due to potential data loss during structure set editing, risking incomplete treatment plans. Affected units have specific serial numbers.
Potential for data loss when using the contouring or patient marking workflow when editing a structure set after saving and reopening a study, resulting in an incomplete structure set sent to the treatment planning system (TPS).
Siemens is recalling certain radiation therapy software versions that could cause incomplete treatment plans if users edit structure sets after saving and reopening studies. This might lead to treatment errors if not fixed.
Editing a structure set after saving and reopening a study can cause data loss, resulting in incomplete structure sets being sent to the treatment planning system. This may lead to treatment errors if the software fails to properly process the data.
Radiation therapy professionals using the specific Siemens RT Image Suite software versions with the listed serial numbers. Patients receiving treatment with these systems are at risk of incomplete treatment planning.
Check for serial numbers listed in the recall notice: 100713, 223736, 222946, and other specific numbers. The software is used for radiation therapy treatment planning.
Verify if your software version includes syngo.via VB30, VB40, VB50, or VB60 models.
Reach out to Siemens Medical Solutions for specific guidance on your unit's status.
The recall involves a potential data loss risk during editing, which could lead to incomplete treatment plans. However, the hazard does not cause immediate injury or death, so it's considered low risk.
Check the serial numbers listed in the recall notice: 100713, 223736, 222946, and other specific numbers provided in the official notice.
Contact Siemens Medical Solutions directly for specific guidance on your unit's status and any necessary steps.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2445-2021 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2445-2021 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
