Biodex recalls Atomlab 500 Dose Calibrator Software 2.0.00-2.0.08 for potential incorrect dose measurements if custom isotopes are deleted without updating dial settings.
When deleting a previously entered custom isotope, the software deletes the isotope, but not the associated dial setting. Possible other stored custom isotopes may then have incorrect dial settings and may lead to an incorrect dose measurement and/or misadministration
Biodex is recalling specific versions of its Atomlab 500 Dose Calibrator software due to a risk that deleting custom isotopes may cause incorrect dial settings and dose measurements. This could lead to misadministration of radiation doses if not corrected.
When users delete a custom isotope in the software, the system removes the isotope but not the associated dial setting. This can cause other stored isotopes to have incorrect dial settings, potentially leading to inaccurate dose measurements and misadministration of radiation.
Healthcare professionals using the Atomlab 500 Dose Calibrator software with affected versions are most at risk. Patients receiving radiation treatments through this system could be impacted if the software error occurs.
Check if your software version is 2.0.00 through 2.0.08 (inclusive) with model number 086-330. Serial numbers range from 17081557 to 21062362.
Verify your software version is 2.0.00 through 2.0.08 inclusive with model 086-330.
The software error could lead to incorrect dose measurements if custom isotopes are deleted without updating dial settings, but the risk is low and requires specific actions to trigger.
Check your software version: 2.0.00 through 2.0.08 inclusive with model 086-330. Serial numbers range from 17081557 to 21062362.
The recall does not specify a remedy, so users should check their software version and contact Biodex for guidance if needed.
We’ve drafted a message you can send Biodex to request your refund or repair — edit it as you like.
Subject: Recall Z-2580-2021 — Biodex Biodex Hello, I own a Biodex that is covered by recall Z-2580-2021 from Biodex. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
