Philips recalls Sparq diagnostic ultrasound systems with serial numbers starting with USD or US. Battery data issues may cause unexpected shutdowns regardless of power state.
Battery system data issue with the ultrasound system can intermittently cause a system shutdown, regardless of actual battery state or application of alternating current power.
Philips is recalling Sparq diagnostic ultrasound systems that may shut down unexpectedly due to battery system data issues. This could interrupt medical imaging procedures and cause delays in patient care.
The ultrasound system's battery data system has a fault that can cause unexpected shutdowns even when the battery appears charged or when alternating current power is connected. This may interrupt medical imaging procedures during critical patient care situations.
Medical professionals using the Sparq ultrasound system for diagnostic imaging are most at risk. Patients receiving imaging services using affected units may experience delays in care.
Check for serial numbers starting with USD or US in the product's identification. Affected units include specific serial numbers listed in the recall notice, such as USD1410130, US12110905, and others.
Look for the serial number on the device, which starts with USD or US (e.g., USD1410130, US12110905).
If you have an affected serial number, contact Philips customer support for further instructions.
The ultrasound system has a battery data issue that can cause unexpected shutdowns regardless of battery state or power connection.
Check the serial number on your device. Affected units have serial numbers starting with USD or US, such as USD1410130 or US12110905.
Contact Philips customer support to confirm if your device is affected and get instructions for next steps.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0070-2022 — Philips Philips Hello, I own a Philips that is covered by recall Z-0070-2022 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
