Philips recalls Sparq diagnostic ultrasound systems with battery data issues causing intermittent shutdowns. Affected units have specific serial numbers. Contact Philips for details.
Battery system data issue with the ultrasound system can intermittently cause a system shutdown, regardless of actual battery state or application of alternating current power.
Philips is recalling Sparq diagnostic ultrasound systems that may shut down unexpectedly due to battery data issues. This could disrupt medical use and requires immediate attention from healthcare providers.
The battery system has data issues that can cause the ultrasound system to shut down unexpectedly, even when the battery appears charged or AC power is connected. This could interrupt medical procedures and affect patient care.
Healthcare providers using the Sparq ultrasound system are most at risk. Patients using the device for medical diagnostics may also be affected.
Check for the serial number US92010594 on the device. The affected units have specific model numbers and were sold with the REF 795116 designation.
Verify if the ultrasound system shuts down unexpectedly despite battery or AC power being connected.
The battery system has data issues that can cause the ultrasound system to shut down unexpectedly, regardless of battery state or AC power application.
Check for the serial number US92010594 on the device. Affected units have specific model numbers and were sold with the REF 795116 designation.
The recall record does not specify a remedy, so contact Philips directly for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0071-2022 — Philips Philips Hello, I own a Philips that is covered by recall Z-0071-2022 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.