GE Healthcare recalls SIGNA Creator and Explorer MRI systems with software version DV29.1 due to potential missing slices causing gaps in 3D anatomy images. Affected units may require software update to prevent imaging errors.
Under certain conditions, some slices may be missing which can lead to a gap of anatomy in the 3D Volume images.
GE Healthcare is recalling SIGNA Creator and SIGN: Explorer MRI systems with software version DV29.1 because some slices can be missing, creating gaps in 3D images. This could lead to inaccurate medical imaging results if not corrected.
The software version DV29.1 can cause some slices to be missing during imaging, creating gaps in the 3D volume images. This may result in incomplete or inaccurate anatomical representations in medical scans.
Medical facilities using SIGNA Creator or SIGNA Explorer MRI systems with software version DV29.1 are most affected. Patients undergoing scans on these systems may experience inaccurate results if the issue occurs.
Check if your MRI system has the software version DV29.1. The product is a SIGNA Creator or SIGNA Explorer nuclear magnetic resonance imaging system.
Verify your MRI system's software version is DV29.1 to determine if it's affected.
The recall is for potential missing slices causing gaps in 3D images, which could lead to inaccurate scans. However, the hazard is not described as causing serious injury or death, so it's considered low risk.
The recall does not specify a fix. Affected units may need to update the software to a newer version to resolve the issue.
Check if your MRI system has software version DV29.1. If affected, contact GE Healthcare for software updates.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0137-2022 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0137-2022 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
