PTW recalls software versions 2.2 and 8.0 for potential dose measurement errors affecting patient radiation therapy plans. Users should check their software versions and contact PTW for updates.
When a measurement with a PTW detector array is performed with the software BeamAdjust 2.2 or VeriSoft 8.0, a measurement error can occur under specific conditions. This error can lead to a too-low or too-high measured absolute dose which affects patient plan verification results
PTW North America recalls specific software versions used in radiation therapy systems. These versions can cause incorrect dose measurements, which might lead to unsafe patient treatment plans if not corrected.
The software can produce inaccurate dose measurements under certain conditions. This error might result in a dose being too high or too low, potentially affecting patient treatment safety.
Radiation therapy professionals using PTW software versions 2.2 and 8.0 for patient dose measurements. Those handling radiation therapy equipment are most at risk.
Check for software versions BeamAdjust 2.2 (Catalog No: S070009) or VeriSoft 8.0 (Catalog No: S080032) on PTW radiation therapy systems. The serial number AU2001094-1 and UDI EPTWS0700090 are associated with this recall.
Verify your BeamAdjust and VeriSoft versions to see if they match the recalled versions.
The recall does not require immediate stop use; users can continue but should check for updates.
Check for software versions BeamAdjust 2.2 (Catalog No: S070009) or VeriSoft 8.0 (Catalog No: S080032) on your PTW radiation therapy system.
Contact PTW directly for instructions on updating to a safer version.
We’ve drafted a message you can send PTW to request your refund or repair — edit it as you like.
Subject: Recall Z-0479-2022 — PTW PTW Hello, I own a PTW that is covered by recall Z-0479-2022 from PTW. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
