Siemens recalls Artis zeego fluoroscopy systems with specific software models due to potential incorrect patient image rotation causing treatment errors.
Software error, the software can produce an incorrect interpretation of the table rotation if the table has been rotated by more than 4degrees in either direction. This can cause the 3D image reconstruction to be shown rotated by up to 5 degrees relative to the patient and to be used inappropriately by the system and result in incorrect treatment of the patient
Siemens is recalling Artis zeego fluoroscopy systems with certain software models because a software error can cause the system to show incorrectly rotated 3D images of patients. This may lead to improper treatment decisions if the table is rotated more than 4 degrees.
The software error can misinterpret the table rotation when it's moved more than 4 degrees. This causes the 3D images to appear rotated by up to 5 degrees relative to the patient, potentially leading to incorrect treatment decisions.
Healthcare providers using Siemens Artis zeego systems with the listed software models are most at risk. Patients receiving procedures with these systems could be affected if the software error occurs.
Check for the Artis zeego system with serial numbers 10280959, 10502505, or 10848283. Also verify the software models: syngo X Workplace 10281061, 10281299, 10502522, or Syngo Application Software 10848815.
Verify your system's software version matches the listed models to determine if it's affected.
Yes, if the table is rotated more than 4 degrees, the software may show incorrectly rotated images, potentially leading to incorrect treatment.
Check the serial numbers 10280959, 10502505, or 10848283 and the software models listed in the recall notice.
No, but you should check the software version to confirm if your system is affected. The recall does not require immediate discontinuation.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0200-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0200-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.