RaySearch recalls specific versions of RayStation/RayPlan software due to display errors when new images are selected during cine loops. Affected versions include 6.0.0.24 through 9.2.0.483. No remedy is stated in the recall notice.
If a new primary image set is selected while the cine loop is running, the primary image set will be displayed as both primary and secondary image set in all side-by-side views. This will also be true for any new patient or case opened while the cine loop is running
RaySearch Laboratories is recalling specific versions of their RayStation and RayPlan radiation therapy software. The issue causes images to display incorrectly when new data is added during active cine loops, potentially leading to treatment planning errors. This affects medical professionals using these software versions.
If a new primary image set is selected while a cine loop is running, the software displays it as both primary and secondary image set in side-by-side views. This error can cause incorrect treatment planning if the software misinterprets image sets during radiation therapy sessions.
Medical professionals who use RaySearch RayStation or RayPlan software for radiation therapy treatment planning. Patients receiving radiation therapy through these systems may be at risk if the software error affects treatment planning.
Check if your software version is listed in the recall: 6.0.0.24 through 9.2.0.483. The UDI numbers are 07350002010013 through 07350002010297. This applies to RaySearch RayStation and RayPlan software used in radiation therapy treatment planning.
Verify your RayStation or RayPlan software version against the list of affected versions provided in the recall notice.
Software versions 6.0.0.24 through 9.2.0.483, including specific service packs and build numbers listed in the recall notice.
The recall notice states no remedy is provided. Users are advised to check their software version and contact RaySearch if they have an affected version.
Check if your software version matches the list of affected versions (6.0.0.24 through 9.2.0.483) and UDI numbers provided in the recall notice.
We’ve drafted a message you can send RaySearch to request your refund or repair — edit it as you like.
Subject: Recall Z-0732-2022 — RaySearch RaySearch Hello, I own a RaySearch that is covered by recall Z-0732-2022 from RaySearch. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
