Kikkerland Easy-Fold and Easy-Store step stools sold by QVC may crack, causing falls. Consumers should stop using and return for refund.
The step stools can crack or break, posing a fall hazard to consumers.
Kikkerland's Easy-Fold and Easy-Store step stools sold by QVC can crack, leading to falls. Affected consumers should stop using and return for a refund.
The step stools can crack or break, which may cause users to fall. This fall hazard is serious because step stools are used for height access and can lead to injuries.
QVC customers who bought Kikker: Easy-Fold or Easy-Store step stools (9-inch gray or 15-inch brown) are affected. Those who used the stools without proper anchoring are at highest risk.
Look for white polka dots on the top of the step stool. The gray 9-inch stool has model ZZ09-GR and the brown 15-inch stool has model ZZ08-BR. Only QVC-sold units are included.
Immediately stop using the recalled step stools as they can crack and cause falls.
If purchased at a QVC store, return the product to any QVC store for a full refund.
If bought through QVC TV or qvc.com, follow the refund instructions mailed to you.
Consumers should immediately stop using the recalled step stools. If the step stools were purchased at a QVC store, consumers should return the product to any QVC store to receive a full refund. Consumers who purchased the step stools through a QVC television program or qvc.com were mailed instructions on how to receive a refund.
No, only QVC-sold Easy-Fold and Easy-Store step stools with white polka dots are recalled.
Check for white polka dots on the top and model numbers ZZ09-GR (gray 9-inch) or ZZ08-BR (brown 15-inch).
If purchased through QVC TV or qvc.com, you should have received refund instructions. Otherwise, contact QVC for help.
We’ve drafted a message you can send Kikkerland to request your refund or repair — edit it as you like.
Subject: Recall 406 — Kikkerland Easy-Fold and Easy-Store Step Stools Hello, I own a Easy-Fold and Easy-Store Step Stools that is covered by recall 406 from Kikkerland. The official recall notice states: Consumers should immediately stop using the recalled step stools. If the step stools were purchased at a QVC store, consumers should return the product to any QVC store to receive a full refund. Consumers who purchased the step stools through a QVC television program or qvc.com were mailed instructions on how to receive a refund. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
