Philips recalls adult Smart Pads cartridges for HEARSTART HS1 defibrillators due to potential gel separation that could reduce pad effectiveness. Affected units sold since 2:00 PM on 2023-08-01.
There is a potential for AED pads to experience gel separation from the foam/tin backing when peeled from the plastic liner. The gel may fold onto itself resulting in reduced surface area or gel on the pad, or it may separate almost completely leaving only a small amount of gel on the pad.
Philips is recalling adult Smart Pads cartridges for HEARSTART HS1 defibrillators because the gel inside may separate from the pad, reducing its effectiveness during emergencies. This could mean the device doesn't work properly if needed.
The gel inside the AED pads may separate from the foam backing when removed from the plastic liner. This can cause the gel to fold or become too thin, reducing the pad's ability to conduct electricity properly during a cardiac emergency.
Adults using Philips Smart Pads cartridges with HEARSTART HS1 defibrillators are affected. Those with older models or cartridges from 2023-08-01 are most at risk.
Check for Philips Smart Pads cartridges labeled 'REF M5071A' for adults, sold with HEARSTART HS1 defibrillators. All lots from 2023-08-01 are affected.
Look for the model number REF M5071A on the cartridge label.
Reach out to Philips customer service for assistance with the recall.
The gel inside the AED pads may separate from the foam backing when removed from the plastic liner, reducing effectiveness during emergencies.
Check for Philips Smart Pads cartridges labeled 'REF M5071A' for adults, sold with HEARSTART HS1 defibrillators. All lots from 2023-08-01 are affected.
Contact Philips customer service for assistance with the recall.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0881-2022 — Philips Philips Hello, I own a Philips that is covered by recall Z-0881-2022 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.