Siemens recalls Artis zee floor X-ray machines with model 10094135 due to risk of overheating and system shutdown if coolant level drops below a certain level.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis zee floor X-ray machines with model number 10094135 because low coolant levels can cause the X-ray tube to overheat, leading to system shutdowns. This could prevent medical imaging if not addressed.
If the coolant level drops below a certain level, the X-ray tube overheats and the system displays a warning message. After several minutes, the system blocks X-ray production to prevent damage, potentially interrupting medical imaging.
Healthcare facilities using the Artis zee floor X-ray machines with model number 10094135 are most at risk. Patients and staff could be affected if the machine shuts down during medical procedures.
Check for the model number 10094135 on the machine. Serial numbers listed in the recall include a range of numbers starting with 124000 to 138497 as of October 4, 2023.
Inspect the coolant level in the cooling circuit to ensure it is above the minimum threshold to prevent overheating.
The model number is 10094135.
Check for the model number 10094135 and serial numbers listed in the recall, which include a range of numbers starting with 124000 to 138497 as of October 4, 2023.
The system displays a message saying 'TUBE HOT, have a break' and after several minutes blocks X-ray production to prevent damage, showing 'NO XRAY: TUBE TOO HOT'.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0967-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0967-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
