Siemens recalls Artis zee biplane model 10094141 due to potential X-ray tube overheating. If coolant level drops, the system may display 'TUBE HOT, have a break' and block X-ray. Affected units have specific serial numbers listed.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis zee biplane models with serial numbers listed in the record because low coolant levels can cause the X-ray tube to overheat, temporarily blocking X-ray production. This could lead to system shutdowns during imaging procedures if not addressed.
If the coolant level drops below a certain threshold, the X-ray tube overheats and the system displays 'TUBE HOT, have a break'. After several minutes, it blocks X-ray production to prevent damage, causing imaging procedures to stop temporarily.
Healthcare facilities using the Artis zee biplane model 10094141 are most at risk, as the system is used for medical imaging. Patients and staff could experience interrupted imaging if the system shuts down unexpectedly.
Check if your Artis zee biplane has the model number 10094141 and the serial numbers listed in the recall notice. The recall includes specific serial numbers provided in the record.
Look for the message 'TUBE HOT, have a break' or 'NO XRAY: TUBE TOO HOT' on the system display if the coolant level is low.
The system displays 'TUBE HOT, have a break' and blocks X-ray production after several minutes to prevent damage.
Check if your unit has model number 10094141 and one of the serial numbers listed in the recall notice.
The recall record does not specify a remedy, so no action is required beyond monitoring the system status.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0970-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0970-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
