Siemens recalls Artis zee floor MN model 10094142 due to risk of X-ray tube overheating if coolant level drops. Affected units may display error messages and block X-ray use.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis zee floor MN models with serial numbers starting with 140101 to 140424. If coolant levels drop too low, the X-ray tube can overheat, causing the system to block X-ray production and display error messages.
If the coolant level drops below a critical threshold, the X-ray tube overheats. The system then displays a warning message and blocks X-ray production to prevent damage, but this can lead to interrupted imaging procedures.
Medical facilities using the Artis zee floor MN model 10094142 with the listed serial numbers are affected. Staff and patients using the system during overheating events are at risk.
Check for the model number 10094142 on the device. Serial numbers start with 140101 to 140424. The device may display the error messages "TUBE HOT, have a break" or "NO XRAY: TUBE TOO HOT".
Look for the system messages "TUBE HOT, have a break" or "NO XRAY: TUBE TOO HOT" to confirm overheating.
Reach out to Siemens Medical Solutions USA, Inc for assistance with the recall process.
The system displays "TUBE HOT, have a break" and blocks X-ray production after several minutes, displaying "NO XRAY: TUBE TOO HOT".
Check for the model number 10094142 and serial numbers starting with 140101 to 140424.
No, but if error messages appear, stop using the device until the issue is resolved.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0971-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0971-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
