Siemens recalls Artis pheno systems paired with specific Siemens Healthineers or Trumpf/MAQUET tables due to potential software errors affecting block movement and detector rotation, which could delay procedures.
Five potential software issues affecting Artis pheno and Artis icono systems in combination with a Siemens Healthineers table or Trumpf/MAQUET table (OEM). The potential software errors are related to the block movements function and manual rotation of the flat detector. Depending on the status of the intervention, the limited functionality may not be sufficient to continue with treatment as planned. This may result in a situation where clinical treatment may be delayed until an additional restart is performed
Siemens is recalling Artis pheno imaging systems that work with certain Siemens Healthineers or Trumpf/MAQUET tables because software issues might cause treatment delays. This affects medical procedures where precise timing is critical.
The software issues may prevent the system from moving blocks or rotating the detector properly during procedures. This could lead to treatment delays if the system requires restarts to function correctly.
Medical professionals using Artis pheno systems with the specified tables for imaging and interventional procedures are most at risk. Patients undergoing these procedures could experience delays in treatment.
Check for the model number 10849000 and serial numbers listed in the recall notice. The system is used with Siemens Healthineers or Trumpf/MAQUET tables for imaging and interventional procedures.
Verify if your Artis pheno system is paired with the specified Siemens Healthineers or Trumpf/MAQUET tables.
The recall is due to potential software errors that could affect block movement and detector rotation, possibly delaying treatment procedures.
The affected model is 10849000 with specific serial numbers listed in the recall notice.
No, but you should check if your system is affected and follow the steps to ensure safe operation.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0987-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0987-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
