Siemens recalls syngo.via RT Image Suite software version VB60 for SOMATOM go.Open Pro models due to potential incorrect laser coordinates in patient marking. Affected units have specific serial numbers and model numbers.
Upgraded software version makes an automatic change in laser configuration settings for "markerless workflow" which may lead to the wrong laser offset coordinates being displayed in the Patient Marking step.
Siemens is recalling a software upgrade for certain medical imaging systems that could display wrong laser coordinates during patient marking. This might lead to inaccurate positioning of patients during procedures, though serious injury is not expected.
The software upgrade changes laser configuration settings for markerless workflow, which may cause the system to show incorrect laser offset coordinates. This could result in patients being positioned inaccurately during medical procedures.
Medical professionals using Siemens SOMATOM go.Open Pro CT scanners with syngo.via RT Image Suite software version VB60. Patients at risk if the software displays incorrect laser coordinates during marking procedures.
Check if your Siemens SOMATOM go.Open Pro CT scanner has syngo.via RT Image Suite software version VB60. Look for serial numbers listed: 130088, 130081, 130075, 130090, 130087, 130074, 130069, 130091, 130092, 130086, 130079, 130089, 130077, 130071.
Verify if your syngo.via RT Image Suite is running version VB60 on SOMATOM go.Open Pro models.
The recall is for potential incorrect laser coordinates during patient marking, but serious injury is not expected. This is a low-risk issue.
Check if your system has the specific serial numbers listed in the recall notice. If affected, contact Siemens for guidance.
Look for serial numbers: 130088, 130081, 130075, 130090, 130087, 130074, 130069, 130091, 130092, 130086, 130079, 130089, 130077, 130071.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0997-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0997-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
