Siemens recalls syngo.via RT Image Suite software version VB60 for SOMATOM go.Sim models with incorrect laser coordinates in patient marking. Affected units may display wrong laser offsets during markerless workflow.
Upgraded software version makes an automatic change in laser configuration settings for "markerless workflow" which may lead to the wrong laser offset coordinates being displayed in the Patient Marking step.
Siemens is recalling a software upgrade for certain medical imaging systems that could display incorrect laser coordinates during patient marking. This might lead to inaccurate positioning of patients during procedures if the software error is not corrected.
The software upgrade changes laser configuration settings for markerless workflow, which can cause the system to display incorrect laser offset coordinates during patient marking. This might result in patients being positioned incorrectly during procedures if the error is not addressed.
Medical professionals using Siemens SOMATOM go.Sim CT scanners with the specific software upgrade are affected. Patients undergoing procedures with these systems may be at risk of inaccurate positioning.
Check for the syngo.via RT Image Suite software version VB60 running on SOMATOM go.Sim models with the specific serial numbers listed in the recall notice. The affected units were sold with syngo.CT VA40A CT scanners after the software upgrade.
Verify if your syngo.via RT Image Suite software is version VB60 running on SOMATOM go.Sim models with the listed serial numbers.
The syngo.via RT Image Suite software version VB60 running on SOMATOM go.Sim models with specific serial numbers.
Check for the syngo.via RT Image Suite software version VB60 running on SOMATOM go.Sim models with the listed serial numbers in the recall notice.
The recall does not specify a remedy, so contact Siemens directly for guidance on potential corrective actions.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0996-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0996-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.