Siemens recalls syngo.via RT Image Suite software version VB60 for SOMATOM go.Up scanners. Upgraded software may display incorrect laser coordinates during patient marking, risking misalignment. Affected units have specific model numbers and serials.
Upgraded software version makes an automatic change in laser configuration settings for "markerless workflow" which may lead to the wrong laser offset coordinates being displayed in the Patient Marking step.
Siemens is recalling a software upgrade for certain medical imaging systems. The update could cause the system to show incorrect laser coordinates during patient marking, potentially leading to misalignment of treatment. This is a software issue that requires correction to ensure accurate patient positioning.
The software upgrade changes laser configuration settings for 'markerless workflow' which may display wrong laser offset coordinates in the Patient Marking step. This could cause the system to misalign the patient's position during imaging procedures, potentially affecting treatment accuracy.
Medical professionals using Siemens SOMATOM go.Up CT scanners with the syngo.via RT Image Suite software version VB60. Patients receiving imaging procedures may be at risk if the system misaligns during treatment.
Check if your Siemens SOMATOM go.Up scanner has the syngo.via RT Image Suite software version VB60. The product includes a specific model number (11061620) and partial UDI (04056869051314) with serial number 112261.
Verify your syngo.via RT Image Suite software version is VB60 by checking the system settings.
The recall is for a software update that may cause incorrect laser coordinates during patient marking, but it does not pose a risk of serious injury or death. The hazard is low risk as it affects accuracy rather than safety.
Your scanner is affected if it has the syngo.via RT Image Suite software version VB60 running on a SOMATOM go.Up model with the specific model number 11061620 and serial number 112261.
Check your software version and contact Siemens for guidance on correcting the issue. The recall does not require immediate action but should be addressed to ensure accurate imaging.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0995-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0995-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
