Becton Dickinson recalls BD Synapsys Microbiology Informatics Software Version 4.10 due to custom antibiotic codes being overwritten during updates. Affected users should contact for remedy.
When updating BD Kiestra customers to BD Synapsys version 4.10, the custom antibiotic codes set by the customer are overwritten with the BD default antibiotic codes.
Becton Dickinson is recalling software version 4.10 of their Synapsys Microbiology Informatics Solution because updates overwrite custom antibiotic codes with default ones. This could lead to incorrect antibiotic selections in lab work.
When updating from older versions to 4.10, the software replaces user-defined antibiotic codes with BD's default codes. This may cause incorrect antibiotic selections in lab reports, but does not cause physical harm.
Users of BD Synapsys version 4.10 software for microbiology labs. Lab technicians and researchers handling antibiotic codes are most at risk.
Check for software version 4.10 on your BD Synapsys system. The UDI is 00382904441500 and serial numbers include SL00530, SL00515, and others listed in the recall.
Verify your BD Synapsys software version by checking the system settings or documentation.
Reach out to Becton Dickinson for guidance on updating or reverting to a previous version.
The recall is due to custom antibiotic codes being overwritten with default codes during updates to version 4.10, which could lead to incorrect antibiotic selections in lab work.
Check for software version 4.10 on your BD Synapsys system. The UDI is 00382904441500 and serial numbers include SL00530, SL00515, and others listed in the recall.
No, the recall does not require immediate stop use. Users can continue using the software but should contact Becton Dickinson for remedy steps.
We’ve drafted a message you can send Becton Dickinson to request your refund or repair — edit it as you like.
Subject: Recall Z-1018-2022 — Becton Dickinson Becton Dickinson Hello, I own a Becton Dickinson that is covered by recall Z-1018-2022 from Becton Dickinson. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
